Privacy policy

At Everli, we deeply respect your personal privacy and are fully committed to protecting your personal data. This Privacy Policy details how we collect, process, and protect your data in accordance with the European Union General Data Protection Regulation (GDPR) and the Spanish Organic Law on Personal Data Protection and Guarantee of Digital Rights (Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales – LOPDGDD).

1. Data Controller

The legal corporate entity responsible for managing and processing your personal data (the Data Controller) is:

  • Trading Name: Everli

  • Legal Entity: FIREBLADE LLC

  • Warehouse Address: Carretera de Húmera 30, Pozuelo de Alarcón, Madrid, 28224, Spain

  • Business Address: 1621 Central Ave, Cheyenne, Wyoming, 82001, United States

  • Contact Email: info@everli.store

  • Contact Phone: +1 405 288 1656

2. Personal Information We Collect

When you interact with our storefront or submit an order, we may collect the following categories of information:

  • Personal Identifiers: Your full name, email address, contact telephone number, billing address, and physical shipping address.

  • Order & Transaction Details: Specifics regarding products ordered, transaction amounts, payment status, and purchase history.

  • Payment Credentials: Encrypted payment details processed securely via PCI-DSS compliant payment gateways. Everli does not view, collect, or store your credit card credentials.

  • Technical & Usage Metrics: Your IP address, browser type, device specifications, time zone settings, and browsing activity collected via cookies to enhance site functionality and prevent fraudulent transactions.

3. Legal Grounds for Data Processing

In accordance with GDPR Article 6, we process your personal data under the following legal frameworks:

  • Contractual Execution (Art. 6(1)(b)): To process transactions, fulfill orders, arrange parcel shipment to Spain, and manage returns or refunds.

  • Statutory Compliance (Art. 6(1)(c)): To maintain mandatory financial, commercial, and tax records required by statutory law.

  • Legitimate Business Interests (Art. 6(1)(f)): To optimize website functionality, safeguard our store against fraudulent transactions, and deliver reliable customer service.

  • Explicit User Consent (Art. 6(1)(a)): To send marketing newsletters or promotional updates if you have opted in (you may withdraw consent at any time).

4. International Data Transfers

Everli is operated by FIREBLADE LLC, located in the United States. When accessing our storefront or placing an order, your data will be securely transferred to and processed in the USA. To ensure your personal data receives a level of protection equivalent to European Union standards, we implement European Commission-approved Standard Contractual Clauses (SCCs) across all cross-border data flows.

5. Third-Party Data Sharing

We do not sell, rent, lease, or trade your personal information. We only share necessary personal data with essential third-party service providers required for storefront operations:

  • Payment Gateways: To execute secure online checkout processes (e.g., Stripe, Shopify Payments, PayPal).

  • Fulfillment & Logistics Partners: To handle packaging and last-mile delivery to your Spanish address (e.g., international carriers and local Spanish postal/courier services).

  • E-Commerce & Analytic Platforms: To host our online storefront (Shopify) and analyze website performance (Google Analytics).

6. Your Privacy Rights Under GDPR & Spanish Law

Under European data protection laws and the Spanish Data Protection Act (Ley Orgánica 3/2018, LOPDGDD), you hold the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate, incomplete, or outdated data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, provided retention is not required by statutory commercial or tax laws.

  • Right to Restriction of Processing: Demand a pause on processing your data under specific statutory conditions.

  • Right to Data Portability: Obtain your personal data in a structured, machine-readable format to transfer to another service.

  • Right to Object: Object at any time to data processing based on legitimate business interests or direct marketing.

To exercise any of these rights, please email us at info@everli.store. We evaluate and fulfill verified privacy requests within 30 calendar days.

7. Cookies & Tracking Technologies

Our website utilizes essential, functional, and performance cookies to enable core shopping functionalities, secure checkout, and website analytics. You can manage your cookie preferences at any time through our interactive cookie banner or via your browser configuration.

8. Data Retention Schedule

We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this policy or as mandated by statutory retention requirements:

    • Commercial Contracts & Financial Records: Transactional logs, invoices, and sales contracts are retained for up to 6 years in accordance with Article 30 of the Spanish Commercial Code (Código de Comercio) and the Spanish General Tax Law (Ley General Tributaria).

  • Customer Support Inquiries: Communication records are retained for up to 2 years after your ticket is resolved.

9. Right to Lodge a Complaint

If you believe your personal data has been processed in violation of applicable data protection regulations, you have the statutory right to lodge a formal complaint with the Spanish supervisory authority:

  • Agencia Española de Protección de Datos (AEPD)

  • C/ Jorge Juan, 6, 28001 Madrid, Spain

  • Website: www.aepd.es

10. Automated Risk Assessment Tools

We utilize automated risk screening tools (such as Shopify's integrated fraud analysis) to analyze orders for risk indicators (e.g., stolen cards or mismatching payment details). These automated checks are used solely to protect buyers and our store against illegal activity and do not produce legal effects concerning legitimate orders.

Contact Us

Our support team is available to assist you with any questions regarding data protection, your rights, or our privacy practices.

Customer Support

Existing Orders: Please include your order reference number in your email or have it ready when calling so we can assist you faster.

Company Information (Legal Operator)

  • Trading Name: Everli

  • Legal Entity: FIREBLADE LLC

  • Warehouse Address: Carretera de Húmera 30, Pozuelo de Alarcón, Madrid, 28224, Spain

  • Registered Address: 1621 Central Ave, Cheyenne, Wyoming, 82001, United States

  • Company Registration Number: 2025-001603504

  • Employer Identification Number (EIN): 36-5130650